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Some of these security solutions provide amazing theft protection security, but obstruct the tactile experience of customers by being bulky or just getting in the way.

Others allow customers the full tactile experience but are low on the scale of providing security and protection for the devices and can fall foul to ‘cut and run’ thief attempts. What if there was a way of securing your mobile and electronic devices, whilst providing customers the ability to touch, handle and use the secured device?

The J-Plug series does just this – offering high-end security options with a tactile, user-friendly experience for your customers. Before we get into the benefits of the J-plug series, let’s take a look at the different types of headphone security locks available and some of the pros and cons of each.

What are headphone security locks?

Let’s explore the question “What is headphone jack security lock?”. Most mobile devices and tablets these days come with a 3.5mm headphone jack that you insert headphones into. Retailers looking for a security solution often don’t want to encase a mobile device or tablet into a case, box or claw type security device as they want customers to be able to pick up, feel and use the device to discover how the device feels in their hands and how it operates.

This tactile approach to product display helps with the customer journey by enabling them to pick up and play with a device, which inches them further along the sales process, ultimately ending in more conversions. If a customer can’t pick up a phone and feel it in his or her hands, it’s hard for them to imagine how it will feel in their pocket or the handle of it when talking and holding it to their ear.

What options are there when it comes to mobile phone security in a retail environment?

As a retailer, if you want to protect mobile phones, tablets, e-book readers and other mobile devices, there are a few different security product options to choose from. Some of them are elegant and modern – others are utilitarian in nature and focus on security outcomes over usability. The type of mobile device security system you choose will ultimately depend on your budget and the type of experience you want your customers to have.

ClawClaw Security Options for Mobile Devices

Typically a claw type security system for mobiles and tablets will have a bulky mechanism attached to the back of the device that has a series of arms or claws (usually between 2-4 arms) that make their way from the back mechanism to the front of the phone.

These claws grasp the phone or tablet, locking it to the mechanism at the back of the device. A strong wire or cable that can’t be cut is usually attached to the mechanism on the back of the device.

The reason our customers may not choose these types of mobile security devices are:-

  • Easy to misalign during installation reducing security effectiveness
  • Bulky mechanism on the back of mobile device interrupts user experience
  • Can potentially mark or scratch screen if not used properly
  • Some devices require staff interaction if customer wants to pick up device
  • Can’t remove device if key isn’t available or lost
  • Some systems don’t allow devices to be picked up as they’re bolted to the table


As you can see there are several reasons why these types of mobile device security systems don’t suit out client base. Whilst they might provide high security features, they lack in design aesthetics and usability potentially driving customers away.

ipad security lockAdhesive based mobile security systems

There are many different products available in the adhesive range of security systems for tablets, mobile devices and electronic goods. Whilst many products provide an incredibly strong bond, usually they take at least 12-24 hours to reach maximum strength. This means if the products are mistakenly put on display early by untrained or unknowing staff, theft can occur.

Combine this with the fact you usually need a specialised tool to remove the adhesive from products (meaning potential damage to both product and staff) and you can see why many customers may choose to look at other options.

The reason our customers may not choose adhesive security devices are:- 

  • Need to wait at least 12 hours to display product
  • Potential issues if glue not used properly or left to dry for incorrect time or incorrect conditions
  • Need a special tool to lift or scrape glued element from device
  • Need correct adhesion specifications otherwise alarm system won’t trigger
  • Need to use new adhesive for every device

As you can see there are many reasons why adhesive options aren’t always going to work in a busy, fast moving retail environment.

lock in hand experience lpHeadphone-based mobile security systems

If you’ve seen these security devices in action, you will start to appreciate why so many retailers turn to J-plug to secure anything with a 3.5mm audio input. Their patented 3.5mm audio locking mechanism provides maximum security (538 LB pulling force), without having to use a heavy/bulky traditional claw system.

 J-Plug’s amazing lock system works with NFC, Wireless Charging and Curved Screens which offers a presentation that encourages customers to deeply engage with the device. This increases a sense of ownership, maximising your sales opportunities throughout the store.

One product – multiple devices

J-plug works across a wide range of products:-

  • Mobile phones
  • Tablets
  • Laptops
  • Speakers
  • Consoles
  • Anything with a 3.5mm headphone jack!

Excess Security Stock needs to go

Easitag has an excess of the original range of J-plug mobile security solutions and we need to move this product to make way for new stock. If you’re a retailer that needs to protect mobile, tablet or electronic devices, talk to us about our discounted range of J-plug products.

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